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Ghana: PURC’s Intervention Saves Electricity, Water Consumers Gh¢9.45Million
The Public Utilities Regulatory Commission (PURC), Ghana’s electricity and water utilities regulator, has saved consumers from paying a whopping GH¢9,459,627.65 to utility companies for electricity and water they did not consume over four years.
The breakdown of the figure shows that in 2018 alone, the PURC’s intervention by way of investigating and settling complaints between consumers and utility companies in line with their core functions saved consumers Gh¢580,526.82 and Gh¢ 2,527,356.62 in 2019.
In 2020, the Commission’s intervention saved consumers from paying Gh¢888,304.25 while Gh¢6,459,627.65 was saved by consumers in 2021.
These figures were contained in a presentation by Alhaji Jabaru Abukari, Director, Regional Operations of Public Utilities Regulatory Commission (PURC), last Thursday, under the topic: ‘Post Tariff Complaints and PURC Complaints Management Process’ at a Webinar hosted by the USAID funded Power Africa West Africa Energy Program (WAEP) in collaboration with the African Development Bank (AfDB).
The webinar was part of a series of planned capacity building programs aimed at increasing the understanding of Social Accountability Actors and Civil Society Organizations on the electricity tariff processes in Ghana.
“Prudent complaints investigations by the Commission have impacted positively on the finances of complaints through credit sales adjustments and utilities as revenue recovery. This is a result of over-billing and damages caused by the utilities and non-payment of bills,” Alhaji Jabaru explained.

In 2021, PURC’s intervention also help the utilities to recover Gh¢548,383 as revenue.
A trend analysis of complaints lodged to the Commission and resolved from 2016 to 2021 showed that there was a decrease in the number of complaints lodged from 3,202 in 2016 to 2,713 representing a 15.27 per cent decrease.
However, this increased to 5,226 in 2018, representing a 92.63 per cent increase.
The complaints again increased to 9,550 in 2019 by 82.74 per cent.
This increase, the Commission said, as a result of innovation introduced that allowed complaints to lodge complaints via WhatsApp.
The Commission noted that another reason that accounted for the increase in complaints in 2019 was the problem between ECG and Kroboland.
There was, however, a decrease in complaints lodged from 9,550 in 2019 to 7,067 in 2020 representing a decrease of 26 per cent. This is was mainly due to the outbreak of Covid-19 and its related lockdown of the country as well as restrictions on movement.
In 2021, complaints lodged with the Commission increased to 10,987 from 7,067 in 2020 representing an increase of 55.47 per cent.
According to the Commission, the increase was a result of the increase in the number of regional offices of the Commission as well as the increase in WhatsApp platforms.
Source: https://energynewsafrica.com
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Ghana: Tullow Builds KG Facility For Aboadze-Abuesi Community To Complete Sustainable Kindergarten Project
“The Tullow Sustainable Kindergarten project is, therefore, in line with the government’s objective to build capacity and enhance access to basic education in the country. With a carefully planned layout of the school and a robust pedagogy, I am confident that teaching and learning in this facility will be exciting and insightful.
”I also seize this opportunity to thank Tullow Ghana and its partners for the support they are giving to the free SHS policy through the construction of modern classroom blocks in selected Senior High Schools in Ghana. Other initiatives like the construction of the Jubilee technical training centre and Takoradi Technical Training University and the continuous collaboration of government institutions to provide training to businesses in the oil and gas sector is a clear indication of Tullow Ghana’s commitment to the development of talents and human capacity in the country,” he indicated.
The Minister also used the opportunity to urge other organisations to emulate Tullow’s commitment to working with the government to develop the talent and the capacity of the country.
The Executive Director at Sabre Education, Tony Dogbe, described the facility as Tullow’s gift to the community and thus urged the local authorities and the community to maintain the complex and keep it in good shape.
Headmistress of the school, Mrs Vida Nana Bentum expressed gratitude to Tullow Ghana and Sabre Education when she said: “The names of Tullow and Sabre will forever be indelibly imprinted in the minds of children in particular and the community as a whole for this kind gesture. You have demonstrated that you care. I, therefore, wish to appeal to you, to adopt us and provide us with other facilities such as an ICT centre and Science lab that could enhance teaching and learning.”
Present at the commissioning of the facility was the District Chief Executive of Shama, Ebenezer Dadzie, Tony Aidoo, staff of Aboadze-Abuesi Basic School, a representative from the District Education Office, officials of Tullow Ghana and Sabre Education.
The 12 completed kindergartens are located in the following communities; Abuesi Aboadze Community in the Shama District, Ayensudo (Komenda Municipality)-Cape Coast, Akwidaa, Ahanta East District, Punpuni, Ahanta East DistrictKrisan/Sanzule, Ellembele District, New Bankata, Ellembele District, Ehunyame, Nzema East Metropolis, Domunli, Nzema East Metropolis, Benin, Nzema West District, Amenano, Shama, Shama District, Holy Child Teachers Training College, STMA and Nkontompo community in STMA.
Source: https://energynewsafrica.com 

