The Electricity Company of Ghana has confirmed that it has begun investigations into reports of rapid credit depletion on prepaid meters, following a directive from the sector minister.
According to the company, although its meters undergo rigorous testing and calibration to ensure accuracy before deployment, it has welcomed the minister’s order to further probe the matter.
In a statement signed by William Boateng, Director of Communication, the power distributor said it has formally requested the Ghana Standards Authority to independently and randomly select and test its meters in both laboratory and field environments.
ECG noted that the Authority’s findings will form part of its final report to the Honourable Minister.
The company said the move to involve GSA is driven by its commitment to transparency and accountability.
“ECG remains committed to responsive, transparent, and accountable service delivery, and we appreciate our valued customers and stakeholders for their continued support and cooperation,” the statement added.
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