The Public Utilities Regulatory Commission (PURC) in the Republic of Ghana has inaugurated a Consumer Services Committee in Damongo, the Regional Capital of the Savannah Region.
This forms part of the Commission’s continued and deliberate efforts to bring its services closer to the doorsteps of the general public in areas where the Commission has no offices.
Inaugurating the Committee, Dr Ishmael Ackah, Executive Secretary of the PURC, said the move was in line with section 31 of the Public Utilities Regulatory Commission Act, 1997 (Act 538).
He further stated that the Committee, among other functions, was to make representations and consult with the regulated public utilities, on matters that affect consumers in their areas of jurisdiction to keep under constant review, issues affecting the interests of consumers; to educate customers on their rights, and responsibilities concerning utility services provision and the conservation of utility services; to advise the Commission on matters relating to utility services and to monitor the performance of utilities in the location of the Committee.
Source: https://energynewsafrica.com
