Consumers of petroleum products in the Republic of Ghana have been encouraged to notify the National Petroleum Authority (NPA) of bad experiences they encounter at the various fuel refilling stations.
The Head of Consumer Services at the NPA, Eunice Budu Nyarko, gave the encouragement in Navrongo where she led a team from the NPA to sensitise commercial drivers on the safe use of petroleum products, as well as increase awareness of consumers on their rights and responsibilities.
According to her, this would enable the Authority to conduct thorough investigations into the matter and punish anyone found culpable.
“Issues of suspected adulteration and suspected cheating at the filling stations should be brought to the attention of the authority on time to conduct investigations quickly into it,” she stressed.
She further advised motorists to buy fuel from functional filling stations across the country, stressing that as long as it is in operation, it is presumed it has been monitored and the quality of the product is guaranteed.
The team also highlighted the activities of the Authority, which include its mandate, objectives and responsibilities to the consuming public, hazards involved in the handling and usage of petroleum products and what constitutes best practices for operators of filling stations in the downstream petroleum industry, among others.
The Upper East Regional Manager of the NPA, Osman Mahama, for his part, encouraged consumers to call on him anytime they had any petroleum-related issues in the region.
The team also visited commercial drivers and market women in Paga, Sandema and its environs as well as the Bolgatanga township.
Source: https://energynewsafrica.com