Ghana’s National Petroleum Authority (NPA) announced on Thursday that its governing board had approved the Consumer and Public Complaints Procedure Guidelines.
The announcement came as the NPA concluded its 2026 Consumer Week at Kasoa Ofaakor Park in the Central Region under the theme “Safe Downstream, Confident Consumers.”
NPA Chief Executive Godwin Kudzo Tameklo announced the approval and urged the public to stay away from fuel tankers involved in crashes.
He warned that people who rush to siphon fuel risk serious injury or death if the tanker explodes. Siphoning fuel is illegal, he added, and offenders could face prosecution.
In a keynote address delivered on his behalf, Energy and Green Transition Minister Dr. John Abdulai Jinapor acknowledged that consumers had faced a difficult year at the pumps.
He attributed higher fuel costs to the conflict in the Middle East, disruptions to shipping through the Strait of Hormuz and a slight weakening of the cedi in the third quarter.
Jinapor said the government absorbed GH¢2 per litre of the cost of diesel in August and extended the relief into September.
He added that Tema Oil Refinery and Sentuo Oil continued to supply marketers at existing prices when a sharp price increase loomed in October.
Phyllis Naa Koryoo Okunor, the MP for Awutu Senya East, said the industry must put safety first to earn consumers’ confidence.
Ghanaian music duo DopeNation and gospel musician Perez Muzik got the crowd cheering with their performances. The entertainment also included a dance competition for students.
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