Ghana’s largest indigenous oil marketing company, GOIL, has organised two-day capacity -building program for personnel at its GOCafe in the South and South East zones in Accra.
GOCafe is the GOIL provision shop at its fuel retail outlets across the country.
The purpose of the training was to equip the attendants with the needed skills to enhance best customer practices.
The attendants were taken through a series of discussions on product certification and customer service delivery by representatives of the Food and Drugs Authority (FDA) and the Ghana Standards Authority (GSA).
Shop operators in the zones also held a meeting to discuss best retail practices that will enhance patronage and boost sales.
Source: https://energynewsafrica.com