Ghana: Fuel Lifting Challenge Faced By OMCs Resolved; Normal Loading Resumed- COMAC

The Chamber of Oil Marketing Companies (COMAC) says a challenge that disrupted the lifting of petroleum products from fuel depots to retail outlets has been resolved, with normal loading now resumed.

This portal understands that loading time had been extended to ensure that more trucks are loaded.

Earlier on Monday, two leading Oil Marketing Companies — Goil and Star Oil — issued a statement blaming the Ghana Revenue Authority’s ICUMS system outage for their inability to lift petroleum products to their retail outlets, resulting in fuel running out at some of their stations.

Following the complaint by Star Oil and Goil PLC, Ghana Link Network Services, the operator of the ICUMS, issued a statement denying the claim and stating that their system was fully operational and working perfectly.

However, a statement issued by the Chamber of Oil Marketing Companies (COMAC) revealed that the problem was traced to the Enterprise Relational Database and Management System (ERDMS).

The statement said this was detected during COMAC’s engagement with the National Petroleum Authority (NPA), the Ghana Revenue Authority (GRA), and their respective service providers to urgently address the matter.

COMAC said that, as part of the agreed remedial measures, ICUMS was initially decoupled from the ERDMS platform to allow manual loading.

“During this process, it was conclusively identified that the challenge was in fact originating from the ERDMS system itself. The issue was swiftly rectified, and orders began processing successfully by 12:23 pm.”

The Chamber assured all stakeholders that the challenge has now been fully resolved and that normal loading activities have resumed across the industry.

“COMAC remains firmly committed to safeguarding the integrity of the downstream petroleum sector. We will continue to collaborate closely with regulators and service providers to ensure uninterrupted operations for our members and to protect consumers from unnecessary disruptions,” the statement concluded.