The Executive Secretary of the Public Utilities Regulatory Commission (PURC), Dr. Shafic Suleman, as part of his official working visit to the Upper East region, paid a courtesy call on the Regional Minister, Hon. Akamugri Atanga Donatus, on Thursday, July 17, 2025.
The visit forms part of the Commission’s deliberate and sustained efforts to strengthen institutional collaboration with key stakeholders and discuss critical issues affecting water and electricity service delivery in the region.
Dr. Suleman expressed the appreciation of the Board, Management, and his support team to the Minister for the warm reception offered and congratulated him on his appointment as Regional Minister.
He emphasized that the visit was formal, aimed at introducing the Commission’s presence and leadership to the Minister, who is the custodian and landlord of the Upper East Region.
He further indicated that the visit was to explore collaborative strategies to address service delivery challenges in water and electricity.
Dr. Suleman outlined the Commission’s national initiative aimed at proactive stakeholder engagement, identifying utility service bottlenecks, and proposing solutions.
The Public Utilities Regulatory Commission (PURC) is committed to timely interventions and plans to launch a virtual stakeholder platform for real-time customer concern resolution.
“We are taking a more proactive model of regulation. Collaboration and decentralization of regulation services is best practice,” Dr. Suleman noted.
The Commission is grateful to the Regional Minister for being helpful in managing the region to ensure quality service delivery.
The Regional Minister welcomed PURC to the Region and was confident that the collaboration between the two state institutions would yield positive results.
According to the Regional Minister, one priority of his administration is to work with PURC to address the challenges faced by consumers of water and electricity services in the region.
The Minister indicated that the Upper East Region is delighted to partner with PURC and believes that the Commission’s participation in Assembly meetings will ensure that the rights of consumers in the region are protected.
“We assure PURC of our unwavering support, 24/7. We encourage PURC to reach out to the Minister’s office whenever necessary,” he added.
On behalf of the Upper East region, the chiefs, people, and opinion leaders look forward to working with PURC to address pressing issues, including streetlight challenges.
The Regional Minister noted that the Bongo area faces significant water challenges, with a water table containing fluoride and chlorine, which requires urgent attention.
He made a request to the Commission to see how best to resolve the issue.
“We are committed to supporting PURC in their efforts to regulate utilities and ensure effective and efficient working relationships between the Commission, board, and management. Let us work together to address these challenges and improve the lives of our people,” Hon. Donatus added.
Source: https://energynewsafrica.com
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