Kaduna Electric, one of the power distribution companies in the Republic of Nigeria, has launched whistle-blower platforms where customers can report both staff and customer misdemeanours.
The company, in a statement announcing the initiative, said a dedicated mobile phone number has been provided that customers can call 24/7 to provide vital information that will help arrest nefarious activities of electricity users in their communities.
The statement said that in addition to phone calls, customers can send text messages or write to the company via a dedicated email address to report cases of energy theft, meter bypass and tampering.
The dedicated mobile phone number is 09046207922 through which customers can call or text while the dedicated email address is [email protected].
It added that the platforms could be accessed through the company’s website.
According to the company, customers could report a staff of the company, who is involved in any sort of shady activity such as colluding to defraud the company or extorting money from unsuspecting customers, via the platforms.
The statement further said the whistle-blower platforms are safe and that customers’ privacy and anonymity are fully guaranteed.
He urged the company’s esteemed customers to take advantage of the platform to help improve its electricity supply services in its franchise states.
Customers can also log onto www.kadunaelectric.com to access the whistle-blower link.
Source: https://energynewsafrica.com