The Liberia Electricity Corporation (LEC) has intensified its institutional reform and operational efficiency agenda through a high-level strategic initiative known as “Deep Dive” — a results-driven engagement mechanism designed to identify and address the Corporation’s most pressing internal challenges.
The Deep Dive Sessions serve as a critical platform, bringing together departments, divisions, units, and sections to rigorously assess operational bottlenecks, institutional gaps, customer service concerns, and system inefficiencies that impede effective service delivery across the Corporation.
Speaking on the significance of the initiative, Mr. Ousman Kamara, Director of Strategy & Planning in the Office of the Managing Director, disclosed that the sessions have already begun tackling key institutional and operational issues — ranging from customer service efficiency and operational response time to metering challenges and overall service delivery performance.
“These engagements are intended to deepen collaboration, strengthen accountability, and drive immediate, practical solutions that will reposition LEC as a more effective, responsive, and institutionally governed utility,” Kamara emphasized.
Held every Thursday, the Deep Dive Sessions are chaired directly by the Managing Director alongside the Deputy Managing Directors, providing top-level oversight, rapid decision-making, and immediate implementation pathways for solutions emerging from the discussions.
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