Vivo Energy Ghana PLC, the Shell licensee in Ghana, reaffirmed its focus on operational excellence, customer service and strategic partnerships at its 2026 Retail Conference and Awards ceremony in Accra.
The event, held at the Alisa Hotel under the theme “Bigger, Bolder, Better Together”, brought together retailers from across the country, company executives and employees to review the past year’s performance, share best practices and discuss priorities for the retail business.
Delivering the keynote address, Vivo Energy Ghana Managing Director Christian Li commended retailers and employees for their resilience and commitment to maintaining high standards amid what he described as an increasingly dynamic and volatile business environment.
“Our retailers are ambassadors of the Shell brand and the driving force behind the exceptional experiences we deliver to our customers every day,” Li said.
“As we look ahead, let us continue to strengthen our safety culture, invest in our people, elevate our standards, embrace innovation, and unlock opportunities beyond fuel to position Shell mobility in the heart and minds of our customers and stakeholders,” he said.
The event included a Retail Awards ceremony recognising retailers and employees for performance and operational excellence.
The awards included Country Retailer of the Year 2025, won by Michael John-Delase of MKA Delase Ventures; Gold Retailer 2025, awarded to Dr. Joseph Dorph of Triple N Company Ltd; Best Territory Manager 2025, won by Agarthina Wiafe; and Best Quality Marshal 2025, awarded to Gloria Serwaa of Shell Aboaso.
The conference also featured presentations on the company’s half-year performance, including its achievements, growth opportunities and priorities for the second half of the year.
Participants held discussions on operational performance, customer service and sustainable growth across the retail network.
Other retailers, territory managers and site teams were also recognised for their performance in key areas, the company said.
Closing the conference, Retail Manager Yves-Roland Campaore urged retailers and employees to build on the momentum of the first half of the year by focusing on business growth, customer service and operational standards.
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