Ghana’s Public Utilities Regulatory Commission (PURC) has charged electricity and water consumers to channel their grievances to their offices across the country in time for timely and effective resolution.
Consumers have also been advised to be vigilant and demand receipts for all payments and purchases at both electricity and water cash vending points.
The Commission made these calls when officials of its Wa Regional Office embarked on public education and outreach programme at the Pentecost International Worship Centre (PIWC).
Recently, the Commission facilitated the payment of compensation for five consumers in Sekondi-Takoradi after establishing that their properties got destroyed when a rented house they were occupying burnt due to a power surge.
The ECG was made to compensate the victims with a sum of GH¢51,622.
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Source: https://energynewsafrica.com
