Ghana: NEDCo Extends Operating Hours For Power Purchase At Offices To 10 PM

The Northern Electricity Distribution Company Limited (NEDCo) has extended its power purchase and bill payment hours across five operational areas to 10:00 PM daily.

A release issued on May 5, 2025, from the Corporate Communications outfit of NEDCo states that the decision aims to provide customers in its main area offices within Sunyani, Techiman, Tamale, Bolgatanga, and Wa with this service from Monday to Sunday, with the hope of extending it to other areas soon.

“This arrangement for now is limited to only the main power purchase/bill payment points located in the various main offices,” it stated.

This raft of new measures, the release explains, is to complement the company’s electronic payment platform, which is accessible via *914# on all types of mobile phones, smart or otherwise, and the NEDCo App (available on the Play Store or iOS), which remains operational.

NEDCo is expressing optimism that other initiatives aimed at enhancing customer experiences with its outfit are forthcoming to improve service delivery.

“Other initiatives aimed at elevating your experience with us are in the offing, as there is more excitement ahead,” the release assures its cherished customers.

NEDCo’s operations started in 1987 with the establishment of the Northern Electricity Department (NED) by the Volta River Authority (VRA) to distribute electricity in the Northern region of Ghana.

In 1997, NEDCo was formed out of NED and registered as a subsidiary of VRA. In 2012, it was operationalized as a wholly owned subsidiary. NEDCo now serves over 1 million customers, and its operations extend beyond the initial operational region to parts of the Oti, Ashanti, and Western regions.

Source:https://energynewsafrica.com