The Northern Electricity Distribution Company Ltd (NEDCo) has commenced a general revenue mobilisation and loss control exercise across its operational areas, effective today, Monday, November 24, 2025.
A statement issued by Maxwell Kotoka, Manager of Corporate Communications at NEDCo, said the exercise will cover all categories of customers in arrears, including both privately owned and state-owned accounts, except for a selected critical few.
According to him, significant attention will be given to loss-inducing activities such as illegal and unauthorised connections of all forms.
He added that special security arrangements have been put in place to ensure that the exercise proceeds smoothly without interference from any individual.
“Any persons identified as being engaged in illegal connections or reconnections will be dealt with in accordance with the law,” he said.
He noted that the company’s Head Office and Area Offices will be closed temporarily to allow for the full engagement of all staff, including top management, in the exercise.
However, customer service centres, zonal offices and third-party vendors will remain open to address customer concerns, including reconnections.
Mr Kotoka emphasised that the exercise will not interfere with ongoing prosecution processes and advised customers in arrears to pay their bills immediately to avoid disconnection and the payment of reconnection fees.
He further urged those involved in any form of illegal or unauthorised connection to desist immediately to avoid any encounter with the law.
He concluded by appealing to the public to cooperate with the company to ensure the success of the exercise.
Discover more from Energy News Africa
Subscribe to get the latest posts sent to your email.