Ghana’s largest indigenous oil marketing company, GOIL, has suspended fuel attendants at Kpong Service Station allegedly involved in the misuse of the company’s Go-Card during a fuel purchase involving a VRA vehicle.
The action taken by the management of GOIL follows a Facebook post by one ‘Se Lorm’ alleging a wrongdoing by the driver of VRA’s dark grey Hilux and fuel attendants at the Kpong Service Station when he was at the station to refuel his vehicle.
Describing what he witnessed involving the attendants and the driver, Se Lorm wrote, “I witnessed something that broke my heart. I pulled up at Kpong F/S GOIL to fill up and I opted to pay with a Go-Card. There was this VRA dark grey hilux with green plate and a registration number ending 14 also filling up and his Go-Card was being processed, while I was waiting for my payment to be processed. I noticed some funny move by one of the attendants; you know that move when someone is sort of hiding to count money, yes!”
He continued, “The attendant handed the money to his colleague who was processing the payment. At this point, they realised I had seen the move; not long, the attendant handed the receipt and cash to the driver.”
He added, “When they came to process my payment, I asked them if what they did was right and they wanted to justify it by saying they came with their boss to make that arrangement. I asked them if it was right; this driver is probably buying less amount but will ask them to increase the amount on the receipt and he will pocket the difference.”
Se Lorm stressed that this is not the first time this driver is doing that.
“I agree “obiaaa didi na dwoma ho” (to wit everyone eats from his or her place of work) but should it be at the expense of the ordinary Ghanaian?” he asked.
The post called on whoever was heading the transport department of VRA to ask all their hilux drivers to bring their log books, receipt and also check their Go-Card statements for the day (from 6:52am to 7am) and they would get all the info and know the exact car that filled up at Akuse GOIL that morning.
The post caught the attention of the Group Chief Executive Officer of GOIL PLC, Mr Edward Abambire Bawah, who responded and promised swift action.
In an official statement issued by the Corporate Affairs Department of GOIL, it noted that preliminary investigation indicates that the incident did occur and the fuel attendants involved had been suspended pending a full inquiry, in collaboration with VRA.
According to GOIL, it treats this matter with the highest seriousness and will continue to maintain a zero tolerance on actions that tarnish its brand image.
“We also remain committed to upholding the integrity, trust in our brand and transparency in our business operations and assure stakeholders of the delivery of secure, reliable and trustworthy services,” the statement added.
The company encouraged its customers and the public to report any irregularities they encounter at their service stations for prompt investigation.
Source:https://energynewsafrica.com
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