The Electricity Company of Ghana (ECG) has announced an intensive revenue mobilisation exercise for the entire month of December 2025 to recover outstanding electricity bill arrears from its customers, including during the Christmas holidays.
In a public notice dated Wednesday, December 3, 2025, the company explained that the initiative is aimed at “mopping up” all arrears in the system by the end of the year on December 31, 2025.
The power utility said the exercise will target all categories of customers who are in debt.
ECG advised customers who owe to use their regular payment channels—particularly the ECG Mobile App—to settle their bills promptly in order to avoid disconnection and enjoy uninterrupted power supply throughout the festive season.
The company emphasised that timely payment will help households and businesses participate fully in Christmas activities without the inconvenience of losing electricity.
ECG further indicated that revenue mobilisation teams will be deployed across its operational areas and will be identifiable by official staff identity cards.
The company strongly advised customers to insist on seeing ID cards before allowing anyone claiming to be from ECG onto their premises, in order to guard against imposters.
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