The Electricity Company of Ghana (ECG) has cautioned its cherished customers and the general public about the illegal activities of individuals falsely posing as ECG staff.
A statement issued by the ECG said these persons are harassing customers and demanding payments through unauthorised channels, including specific MoMo numbers, under threats of disconnection.
“We wish to emphasise that ECG staff are not authorised to harass, threaten, or solicit payments in this manner. Such actions violate our core values and ethical standards”, the statement said.
It said for secure and authorised transactions, the ECG encouraged customers to use the ECG Power App or dial *226# or contact the ECG Contact Center at 0302 611611.
Source: https://energynewsafrica.com
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