Dubai Electricity and Water Authority (DEWA) has completed the digital integration of more than 70 projects with government and private organisations.
They include public authorities, twenty-one banks, telecom companies, wire transfer and on-line wallet services.
The utility provides services through its website and smart app for customers to complete transactions.
More than 75 million smart transactions have been facilitated through digital integration and digital channels provided by DEWA, according to H.E Saeed Mohammed Al Tayer, Managing Director and CEO of DEWA.
The company’s customer facing technology is part of its overall strategy for digital services throughout its operations, with machine learning and AI techniques applied in renewable energy production and storage.
“DEWA works, through Digital DEWA, its digital arm, to redefine the concept of a utility… and become the first digital utility in the world with autonomous systems for renewable energy and storage, with the expansion of AI and digital services,” said al Tayer.
The company has been working to automate its transmission and distribution networks, increasing their readiness to accommodate increasingly diverse power sources including high shares from renewables.
The company’s digital subsidiary provides numerous digital services through its digital services arm DigitalX.
Another subsidiary of DEWA is Moro Hub, which is offering digital and cloud hosting services.
DEWA also has a Research & Development (R&D) Centre at the Mohammed bin Rashid Al Maktoum Solar Park in Dubai, which advances its digital transformation through four research areas including the integration of smart grids.
Source: https://energynewsafrica.com
