Nigeria: We Promise Our Customers Quality Service Delivery This Easter-IBEDC

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The Management of Ibadan Electricity Distribution Company (IBEDC) Plc has assured its customers of quality delivery of service during this Easter season.

While wishing all its customers and Nigerians a safe and memorable Easter celebration, the Chief Operating Officer (COO), Engr. John Ayodele, in a message, assured customers across its network of quality service delivery during the Easter break.

“We recognise the fact that the electricity demand always increases during the festive season. We have, therefore, positioned our technical crew to ensure that the allocation we get from the national grid is equitably distributed and that faults are cleared as fast as possible so our customers enjoy an energy hitch-free holiday.”

He also used the opportunity to caution and appeal against harassment of the company’s employees on duty, noting that IBEDC has provided multiple channels and customer care centres through which customers may seek redress.

He, however, advised customers to ensure that their homes and business premises are properly wired and earthed only by licensed technicians to ensure the safety of lives and property.

“It is illegal and dangerous for anyone to trade, live or work near electricity installations or even tamper with them. Motorists are also admonished to avoid drinking under the influence of alcohol and observe traffic rules to prevent collision with electric poles and other accidents,’’ he explained.

The COO encouraged customers to take advantage of IBEDC’s hassle-free channels of payment to pay bills and vend such as Quick teller, transact, Payarena, Jumia, Watu, Buypower and ATM to avoid disconnection during the holiday period.

“Our offices will also remain open during the public holidays from 9 am-3 pm. You can also call our customer care line-0700123999 or email us at customercare@ibedc.com, “he added.

 

 

 

Source: https://energynewsafrica.com


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