The Ibadan Electricity Distribution Company (IBEDC) Plc says it has implemented measures to ensure network stability, swift fault resolution and uninterrupted power supply to meet customer needs during the Christmas holiday season.
The Managing Director of IBEDC, Engr. Francis Agoha, said this in his Christmas message to Christians, customers and Nigerians.
He, therefore, emphasised the company’s dedication to ensuring reliable service throughout the festive season.
Engr. Agoha further emphasised the company’s readiness to address customer needs, stating, “In anticipation of customer needs during the holidays, we are fully-prepared to address faults quickly to minimise disruptions in power supply.”
He urged customers to avoid energy theft, including tampering with meters or making illegal connections, noting, “Energy theft is a criminal act that affects service quality for everyone and hampers our collective progress. I encourage customers to report any suspicious activities immediately.”
Highlighting safety concerns, Engr. Agoha cautioned against tampering with electrical installations, warning of severe risks such as injury or fatality.
He encouraged customers to report faults, energy theft or other issues to IBEDC offices for prompt attention.
To ensure uninterrupted electricity supply, IBEDC advised customers to use its secure and convenient payment platforms and assured them that its offices would remain open from 9 a.m. to 3 p.m. during the holiday season for fault reporting, inquiries, bill payments and vending services.
“We sincerely thank our customers for their continued support throughout the year and urge everyone to prioritise safety by avoiding hazardous practices, such as cooking under power lines or drunk driving,” Engr Agoha added.
Source: https://energynewsafrica.com
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