The Ibadan Electricity Distribution Company (IBEDC) in the Federal Republic of Nigeria has announced the availability of meters following the recent acquisition of a new stock through the Meter Asset Provider (MAP) Scheme.
This initiative aims to improve service delivery and address concerns over estimated billing among IBEDC customers.
According to Engr. Francis Agoha, the acting Managing Director of IBEDC, customers are encouraged to register for meter acquisition through a dedicated platform at msms.ibedc.com.
He said the platform had been designed under the MAP Scheme to ensure a seamless and secure metering experience for all customers.
In the light of recent reports regarding unauthorised individuals collecting cash payments for meters and other services, Engr. Francis Agoha strongly advised IBEDC customers against making cash payments to third parties.
“To safeguard your transactions, we recommend visiting our official website at msms.ibedc.com for meter registration and payments,” he emphasised.
IBEDC provides multiple secure payment options, including IBEDCpay, USSD, 24-hour Self-Service Kiosks, IRecharge, and Fets Wallet designed to facilitate convenient and secure customer transactions.
For those who must make cash payments due to limited access to online services, Engr. Agoha underscored the importance of obtaining a valid receipt for every transaction.
“Ensure the receipt issued bears the customer copy to prevent any potential fraud,” he added.
“We urge all customers to exercise caution and refrain from engaging with unauthorised agents claiming to represent IBEDC,” Engr. Agoha stressed.
For further inquiries or assistance, customers are encouraged to contact IBEDC customer service at 07001239999 or visit www.ibedc.com.
Source: https://energynewsafrica.com