Nigeria’s electricity regulatory body, NERC, has ordered distribution companies (Discos) to publish refunds made to customers who purchased prepaid meters under the Meter Asset Providers (MAP) scheme.
This move aims to promote transparency and encourage customers to participate in the scheme.
The MAP scheme was introduced to address the metering gap in Nigeria’s electricity sector. It allowed customers to buy prepaid meters from Discos through third-party companies licensed by NERC.
The initial agreement stated that customers would receive refunds through energy units from Discos.
However, many customers claimed they were not refunded as agreed.
NERC’s directive comes after customers complained about the refunds and other issues, including tariff methodology and the impact of state transition on the electricity sector.
The regulatory body held its first Nigerian Electricity Supply Industry (NESI) Stakeholders meeting in 2025, where these issues were discussed.
To address the refund issues, NERC has directed Discos to publish details of MAP refunds on their websites.
This move is expected to demonstrate commitment and consistency to the scheme and encourage customers to participate.
Source:https://energynewsafrica.com
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