The Electricity Company of Ghana (ECG) has reassured its customers that it is fully committed to providing reliable and safe power, despite facing challenges with some of its distribution network.
Parts of the country have been experiencing power outages, prompting Ghanaians to express frustration on social media.
Over the weekend, ECG informed the public that the heavy rainstorm on Saturday afternoon caused a power outage within its network and assured customers of a speedy restoration of power.
On Sunday, the power distributor issued another notice, reassuring customers that it is working tirelessly to strengthen and maintain a robust distribution network. It noted, however, that massive rainstorms and stormy winds usually cause trees, billboards, and ripped roofing to fall onto its electrical conductors, resulting in outages.
“The outages that are caused by transient tripping (temporary interruptions) on our feeders are restored soon after the rainstorm. However, permanent faults on our feeders will have to be rectified and may take a while to be restored by our Engineers,” ECG said.
Meanwhile, Charles Nii Ayiku Ayiku, General Manager of External Communication at ECG, has acknowledged that part of its network does not perform at its peak.
Despite this, he emphasised that the company remains focused on ensuring consistent service delivery, even as some equipment struggles to meet optimal standards.
“As you’re aware, ECG works with equipment, and some of them aren’t functioning as they ought to. But that’s why we sometimes have to do periodic maintenance to get the systems working,” he explained.
He added, “Indeed, some of our systems aren’t operating at their optimal level, but we’ll continue to supply reliable and safe power to our customers.”
Source:https://energynewsafrica.com
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