The Northern Electricity Distribution Company (NEDCo) has announced that its electronic payment platform is currently unavailable due to a technical issue on Telecel’s network.
In a statement released on Tuesday, March 25, 2025, NEDCo informed its customers that they will not be able to purchase power or pay their bills electronically or through third-party vendors until further notice.
The company advised customers to temporarily use the NEDCo Area Cash Offices for these services.
NEDCo assured customers that Telecel is working to resolve the issue as soon as possible.
“We regret the inconvenience this has caused and appreciate our customers’ understanding as we work to resolve this technical issue,” said the Corporate Communications department of NEDCo.
“NEDCo is committed to providing safe and reliable electricity supply, and this temporary disruption will be resolved as soon as possible,” the statement assured.
Source:https://energynewsafrica.com
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