The Northern Electricity Distribution Company Ltd (NEDCo) has commenced revenue
mobilisation and loss control exercise across its operational areas effective June 24, 2024.
The exercise will cover all categories of customers in arrears including both privately owned
and state-owned accounts apart from a selected critical few.
A statement issued by the Corporate Communications Manager of NEDCo, Maxwell Kotoka, said significant attention would be given to loss-inducing activities such as illegal and/or unauthorized connections of all forms.
According to him, special security arrangements would be put in place to arrest and prosecute anyone who interfered with the exercise.
He said any person identified to be engaged in illegal connections or re-connections would equally be dealt with by the law.
NEDCo’s Head Office and Area Offices will be closed temporarily to allow for the full engagement of all staff, including top management in this exercise.
“Our customer service centres, zonal offices and third-party vendors will, however, remain open to address customer concerns including re-connections,” he said.
Mr Kotoka said the exercise would not interfere in any way with ongoing prosecution processes.
Also, customers in NEDCo’s operational arrears are entreated to pay their bills immediately to avoid disconnection and payment of re-connection fees.
Similarly, those involved in various forms of illegal and unauthorised connections are advised to stop and desist forthwith from such actions to avoid any brush with the law.
“NEDCo urged all to cooperate for the exercise to be successful, bearing in mind that we can only serve you well when you use power decently and pay for same,” he concluded.
Source: https://energynewsafrica.com