The Northern Electricity Distribution Company Ltd (NEDCo) has announced that it will, on Thursday, June 15, 2023, embark on phase 2 of its revenue mobilisation exercise to retrieve monies owed by customers.
According to the company, the exercise will cover all categories of customers in arrears including State-Owned Enterprises (SOEs), Ministries, Departments and Agencies (MDAs) and Metropolitan, Municipal and District Assemblies (MMDAs).
“Special security arrangements will be put in place to arrest and prosecute anyone who interferes with the exercise.
“Any persons identified to be engaged in illegal connections or reconnections will equally be dealt with by the law,” a statement by the company said.
It added that NEDCo’s Head Office and Area Offices would be closed temporarily to allow for the full engagement of all staff, including top Management in this exercise.
“Our customer service centres, zonal offices and third-party vendors will, however, remain open to address customer concerns including reconnections,” the statement said.
The company served notice that recalcitrant customers who have refused to redeem their indebtedness to the company after they have been served with Demand Notices would be arraigned before the law courts.
“Customers in arrears are entreated to pay their bills immediately to avoid disconnection and payment of reconnection fees.
“Customers who signed payment agreements with NEDCo under the Phase-1 of the exercise should ensure that all installments that have fallen due are settled by June 15, 2023.
“NEDCo urged all to cooperate for the exercise to be successful, stating that they can only serve customers well when they pay their bills.”
Source: https://energynewsafrica.com