The Northern Electricity Distribution Company (NEDCo) will, from October 2 this year, begin phase III of its revenue mobilisation exercise to recover monies owed by customers in its operational areas.
The exercise will cover all categories of customers in arrears including State-Owned Enterprises (SOEs), Ministries, Departments and Agencies (MDAs), as well as Metropolitan, Municipal and District Assemblies (MMDAs).
A release issued and signed by the Corporate Communications Manager, Maxwell Kotoka said that special security arrangements would be put in place, thus, urging all parties to cooperate with them during the exercise to help serve them better.
“The Northern Electricity Distribution Company Ltd (NEDCo) wishes to inform its cherished customers and the public that the company will undertake Phase III of the general revenue mobilisation exercise across its operational areas effective October 2, 2023.
“The exercise will cover all categories of customers in arrears, including State-Owned Enterprises (SOEs), Ministries, Departments and Agencies (MDAs) as well as Metropolitan, Municipal and District Assemblies (MMDAs).”
He noted that NEDCo’s offices would be closed to allow for the mobilisation exercise, except for very demanding units that would be at the post to serve customers.
“NEDCo’s Head Office and Area Offices will be closed temporarily to allow for the full engagement of all staff, including top Management in this exercise. Our customer service centres, zonal offices and third-party vendors will however remain open to address customer issues including reconnections and faults.”
Mr. Kotoka urged customers to immediately settle all arrears to avoid being disconnected and possible lawsuits.
“We wish to further notify the General Public that, recalcitrant customers who have refused to redeem their indebtedness to the Company after they have been served with Demand Notices will be arraigned before Court of Law.
“Customers in arrears are entreated to pay their bills immediately to avoid disconnection, embarrassment and payment of reconnection fees.
“Customers who signed payment agreements with NEDCo under Phase-1 of the exercise (including those who did before or after then) should ensure that all instalments that have fallen due are settled by October 2, 2023,” NEDCo said in its statement.
Source: https://energynewsafrica.com