The Electricity Company of Ghana (ECG) in the Tema Region has disconnected three hundred and ten customers from the national grid for non-payment of electricity consumed.
The disconnections were done as part of the Company’s one-month nationwide revenue mobilisation programme which began on March 20, 2023, and is expected to end on April 20, 2023.
The 310 disconnected customers were part of a total of 2,344 customers who were visited within the first two weeks of the exercise.
The affected customers include individuals and small, medium and large-scale industries.
Revenue mobilisation is usually part of the ECG’s operations and is handled by the Revenue Protection Unit.
However, for this special exercise, the organisation rallied the management team and all back-end staff from the very top to the bottom, who do not usually deal with customers directly, to partake in this activity.
The members of the Board of Directors also joined in this exercise.
General Manager for ECG, Tema Region, Ing Ankomah Emmanuel, encouraged customers to “do well to pay up their bills to avoid debt and possible disconnection.”
He added that “we entreat customers not to make any payment whatsoever to any staff of the company on the field as that is not part of this exercise.”
All customers are to make all cash payments at ECG offices and to make cheque payments at the banks.
Alternatively, payments can be made through the phone short code *226#.
Ing Ankomah added that the exercise would continue while hoping that more customers would work towards clearing up their debts owed ECG.
Source: https://energynewsafrica.com