The Electricity Company of Ghana (ECG) has appealed to customers using the Nuri Prepaid Meters who have not been able to upgrade their meters or having difficulties topping up to reach out to them.
The Company commenced an upgrading of its standard transfer specifications system (STS) metering system, including the Nuri Prepathe payment system, last week,
A public notice issued by the ECG said the exercise would be completed by Sunday, November 24, 2024.
According to the ECG, the upgrading was crucial to ensure uninterrupted vending services for customers.
“This is a crucially mandatory STS upgrade designed to ensure uninterrupted vending service,” ECG stated.
In a public announcement issued on Sunday, November 24, the ECG thanked its cherished Nuri customers for their support and cooperation during the upgrading exercise.
“Nuri customers who could not upgrade their meters or may have difficulties topping up credit should call our Contact Centre on 0302-611611 or our Social media platforms @ECGghOfficial or visit the closest ECG District Office for assistance,” the notice said.
Source: https://energynewsafrica.com
